AI for business · Regulation

General Data Protection Regulation

The EU’s data protection law. It applies whenever AI processes personal data — in prompts, uploaded documents, training data or outputs.

In forceEUData and privacyRegulation (EU) 2016/679

What it means for AI

For most companies GDPR matters more than the AI Act: it decides whether you may put customer or employee data into an AI tool at all. In Slovenia it is supplemented by ZVOP-2 and supervised by the Information Commissioner.

What you must do

  • A legal basis for each processing with AI (contract, legitimate interest, consent, legal obligation).
  • A data processing agreement (DPA) with the AI provider; check where data is stored and whether it is used for training.
  • A data protection impact assessment (DPIA) before high-risk processing — e.g. AI that evaluates employees or customers.
  • Art. 22: no decision with legal or similarly significant effect based solely on automated processing, unless an exception applies — and then a right to human intervention.
  • Transparency: tell people in your privacy notice that AI is used and how.
  • Data minimisation: remove or pseudonymise personal data before using AI where possible.
  • Transfers outside the EU (e.g. US providers): the EU–US Data Privacy Framework or standard contractual clauses.

Examples

Pasting a customer complaint with name and address into free ChatGPT

Risky: no processing agreement and the data may be used for training. Use a business plan with a DPA or remove personal data first (e.g. with Clean before AI).

A bank’s AI rejects a loan automatically

Art. 22 applies: the client has the right to human review and a meaningful explanation. The EU Court of Justice confirmed this for credit scoring (SCHUFA, C-634/21) and for explaining the logic (C-203/22).

Meeting notes with an AI transcription tool

Inform participants, check where recordings are stored and delete them when no longer needed.

Key dates

  1. GDPR applies.

  2. EDPB Opinion 28/2024 on AI models and personal data.

Who supervises

Information Commissioner of Slovenia (IP).

Fines

Up to €20 million or 4% of worldwide annual turnover.

← All regulations

General information, not legal advice — consult a lawyer for borderline cases. Regulations reviewed on 29 Sep 2026.