AI for business · AI literacy

AI literacy for employees — free training with a certificate

10 short lessons (about 25 minutes), a quiz based on real situations and a certificate you can print or save as PDF. No sign-up — everything runs in your browser.

What the law requires

Article 4 of the AI Act has applied since 2 February 2025 to companies that develop or use AI — including everyday use of ChatGPT, Copilot or Gemini.
The Digital Omnibus (Regulation (EU) 2026/1744, in force since 27 July 2026) simplified it: companies must take measures to support the AI literacy of staff and others using AI on their behalf. No specific level is prescribed.
A certificate is not required. The European Commission recommends an internal record of trainings and other initiatives — certificates from this course are a simple record.
Supervision applies from 3 August 2026, by national market surveillance authorities (in Slovenia under ZIUDHPUI; single point of contact: AKOS).

How a company uses it

Send this page to employees who use AI at work.
Each completes the lessons and the quiz and saves or prints the certificate; the responsible person signs it.
Keep the certificates in the personnel file together with your AI usage policy — create one with our free generator. →
Repeat once a year or when a new tool is introduced; add rules specific to your company.

Training

Lesson 1 of 100 of 10 lessons read

What AI is — and what it is not

Chat assistants such as ChatGPT, Copilot, Gemini or Claude are language models: they predict the most likely next words based on huge amounts of text.
They do not “know” things the way a person does and do not check facts by themselves — a fluent answer is not necessarily a correct one.
Their knowledge has a cut-off date; without web search they do not know recent events, prices or regulations.
They are excellent for drafts, summaries, translation, brainstorming and explaining — as long as a person checks the result.

Real-life example

You ask for the current VAT rate for a service. The assistant answers confidently — but from outdated training data. Always confirm such facts at the official source.

✓ Do

Use AI for first drafts and ideas
Tell it the context, goal and audience

✗ Don't

Treat an answer as a verified fact
Use it as a search engine for current rules

Quiz

12 questions based on real situations. You need at least 80% correct answers for the certificate.

A chatbot gives you a confident, well-written answer about a new tax rule. What do you do?
Use it — it sounds professional Check the rule at the official source (e.g. the tax authority) Ask the chatbot whether it is sure
AI suggests three court decisions for your report. What is the right step?
Include them — AI read the law Open and read each decision before using it Include them with a note “source: AI”
You want AI to help with an email to a patient that includes their diagnosis. What do you do?
Paste it into a free chatbot — it is faster Use only an approved tool, and replace the name and other identifiers with labels first Paste it, then delete the conversation
Which of these may you paste into a free, unapproved chatbot?
A general question about how to structure a presentation A customer contract to shorten it An Excel export of employees with salaries
The “director” calls on video and asks for an urgent payment to a new account. What do you do?
Pay — it is clearly him Confirm the request through a second, known channel before paying Ask him to send the request by email
A configuration file with a database password gives an error. Can you paste it into AI to find the bug?
Yes, AI tools are secure Only after removing the password, keys and other secrets Yes, if I change the password afterwards
Marketing wants to publish an AI-generated image very similar to a famous brand's style. What is the risk?
None — AI images are always free to use A possible trademark or copyright dispute Only a risk if we sell the image
Can you use a chatbot to rank job applicants and reject the lowest ten?
Yes, it saves time No — this is a high-risk use; decisions about people need an approved process and human review Yes, if I tell the candidates
Which of these is prohibited under the AI Act?
Summarising a meeting with AI Recognising employees' emotions via webcam at work Translating a manual with AI
Your website gets a chatbot. What must customers be told?
Nothing, as long as answers are correct That they are talking to AI, not a person Only the name of the AI provider
You realise you pasted a customer list into your personal chatbot account. What now?
Delete the chat and forget about it Report it to IT / the data protection officer straight away Wait to see whether something happens
Which prompt will most likely give a usable result?
“Write something about our product” “Write a 100-word product description in Slovenian for B2B buyers of industrial filters, formal tone, 3 bullet points of benefits” “Be creative”

Frequently asked questions

Is AI literacy a legal obligation?

Yes. Under Article 4 of the AI Act, companies that use AI must take measures to support their staff's AI literacy. Since the 2026 Digital Omnibus it is an obligation of effort — no level is prescribed, but measures should fit staff knowledge and how AI is used.

Do we need a certificate?

No. The European Commission states explicitly that no certificate is needed; it recommends an internal record of training. The certificate from this course is a simple entry in that record — it is not accredited.

Who does it apply to?

Employees and other people who use or operate AI systems on the company's behalf — including general assistants such as ChatGPT, Microsoft Copilot or Gemini.

What does the training cover?

10 lessons: what AI can and cannot do, hallucinations, personal and confidential data, security (scams, deepfakes, passwords), copyright, bias and decisions about people, transparency, company rules, good prompts and the AI Act in brief. It ends with a 12-question quiz.

Is any of my data sent anywhere?

No. Progress, answers and the name on the certificate stay in your browser only.

Is the course enough for compliance?

It helps, but AI literacy should reflect your own tools and risks. Add an AI usage policy, a list of approved tools and rules for personal data. This is general information, not legal advice.

Sources: European Commission — AI literacy Q&A (updated 27 Jul 2026); Regulation (EU) 2026/1744; Slovenian ZIUDHPUI (Official Gazette 85/2025). General information, not legal advice. Last reviewed September 2026.