AI for business · Regulation

Digital Services Act

Rules for online intermediaries and platforms: notice and action on illegal content, transparency of recommender systems and ads, protection of minors, and extra duties for very large platforms.

In forceEUConsumers, platforms, mediaRegulation (EU) 2022/2065

What it means for AI

Recommender systems and content moderation are often AI: platforms must explain the main parameters and, for very large platforms, offer a feed not based on profiling. Very large platforms must assess risks from generative AI (e.g. deepfakes in elections).

What you must do

  • Marketplaces, forums and apps with user content: notice-and-action, statement of reasons, contact point.
  • Explain recommender parameters in terms and conditions.
  • No targeted ads to minors or based on sensitive data.

Examples

A Slovenian classifieds site uses AI to remove listings

Each removal needs a statement of reasons and a way to appeal — even when AI decided.

Key dates

  1. The DSA applies to all intermediary services.

Who supervises

In Slovenia: AKOS (Digital Services Coordinator).

Official sources
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General information, not legal advice — consult a lawyer for borderline cases. Regulations reviewed on 29 Sep 2026.