AI AcademyClean before AIENSL
By professionIntermediate ~41 min5 lessons12 exam questionsUpdated Oct 2026

AI for public servants

A practical course for public servants: the AI basics every professional needs plus a module on the tasks, tools and prompts of your job.

Who it is for: Public servant · Free · no sign-up

Course content

0 of 5 completed
  1. 1How ChatGPT works — without the maths6 min
  2. 2How to check whether AI is telling the truth5 min
  3. 3What never to share with AI5 min
  4. 4Prompting for work: roles, examples, structure7 min
  5. 5Your profession module8 min
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Exam and certificate12 questions · 80% for the certificate
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Module: AI in your profession

Public servant

AI speeds up drafting, summarising regulations and answering citizens in clear language — legality, fair treatment and decisions in procedures stay human.

Your tasks and AI

  • Replies to citizens in plain languageDrafts of clear, polite replies you check against the rules.
    AI can do most of it
  • Summaries of regulations and reportsOverviews for colleagues — always checked in the official gazette or PISRS.
    AI assists, you decide
  • Minutes and internal documentsStructured minutes with decisions and tasks in approved tools.
    AI can do most of it
  • Decisions in administrative proceduresDecisions about people’s rights must be made and justified by an official.
    Stays human
  • Translations and accessible versionsEasy-to-read versions and translations, reviewed before publication.
    AI assists, you decide

Four prompts for your profession

Clear reply to a citizen
Fill in the brackets — or leave them and fill them in the chat
Your prompt · 2 field(s) still empty
Rewrite this reply to a citizen in clear, polite language (max 150 words): keep the legal basis [ARTICLE/ACT], explain what they must do next and by when. No personal data. Draft: ### [PASTE] ###
Don’t paste personal data of others — or clean it first with Clean before AI. →
Summarise a regulation change
Fill in the brackets — or leave them and fill them in the chat
Your prompt · 2 field(s) still empty
Summarise the changes in [REGULATION] for colleagues in [DEPARTMENT]: what changes, from when, what we must do differently. List the articles so I can check them in PISRS. Mark anything uncertain.
Don’t paste personal data of others — or clean it first with Clean before AI. →
Easy-to-read version
Fill in the brackets — or leave them and fill them in the chat
Your prompt · 1 field(s) still empty
Turn this notice into an easy-to-read version: short sentences, everyday words, one idea per paragraph, a short list of steps. Keep all deadlines and amounts exactly as they are. Text: ### [PASTE] ###
Don’t paste personal data of others — or clean it first with Clean before AI. →
Meeting minutes
Fill in the brackets — or leave them and fill them in the chat
Your prompt · 2 field(s) still empty
From these notes, write minutes for [MEETING]: attendees by role, decisions, tasks with owner and deadline, open questions. Notes: ### [PASTE] ###
Don’t paste personal data of others — or clean it first with Clean before AI. →

Review the tasks and try at least one prompt on a real task — then mark the module as done.

More on AI in this professionAll prompts for this profession

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