Older people and their families · 6 min read

A safe smartphone in six steps

Your phone holds your bank, photos, messages and contacts. Six settings protect most of it — a grandchild can help you set them up in half an hour.

1. Lock the screen

Use a PIN of at least six digits, a fingerprint or face unlock. If the phone is lost, a locked screen keeps strangers out of your bank and messages.

2. Install updates

Turn on automatic updates for the phone and apps. Updates close security holes that criminals use. A phone that no longer receives updates is worth replacing for banking.

3. Apps only from the official store

Install apps only from Google Play or the App Store, never from a link in an SMS or a call. Be especially careful with apps for “remote help” such as AnyDesk or TeamViewer — scammers ask you to install them to take over your phone.

4. Never share a verification code

WhatsApp, Viber, your bank and your email send codes by SMS. Whoever gets that code can take over your account — and then write to your friends asking for money in your name. Nobody legitimate ever asks you to read one out.

5 and 6. Backup and “find my phone”

  • Turn on backup of photos and contacts (Google or iCloud)
  • Turn on “Find my device” — you can locate, lock or erase a lost phone
  • Write down where the backup is and who in the family can help
Key takeaways
  • Screen lock, automatic updates, apps only from the official store.
  • Never read out or forward a verification code.
  • Backup and “Find my device” turned on.
Try it

Remove hidden location data from a photo before you share it.

Open the metadata cleaner →

Check yourself

  1. A friend writes on Viber: “I sent you a code by mistake, please send it to me.” What do you do?
  2. A caller asks you to install AnyDesk so he can fix your bank app. What is it?
  3. Why turn on “Find my device”?

Tip: getting at least 2 answers right in the quiz above completes the lesson automatically.

This lesson is part of:Safe Online — for Older People

Last reviewed: October 2026